What we can include
- Router, switch and firewall replacement or migration
- Business Wi-Fi setup and connectivity troubleshooting
- Server, storage and workstation deployment support
- IT documentation, project planning and scheduled support
RELAYWEST / SMALL BUSINESS IT
One office. One problem. A practical next step.
IT help for shops, professional offices and growing businesses. Bring us the router that needs replacing, unreliable Wi-Fi, a server migration or a project your team cannot get to.
Nationwide remote engineering. On-site work is confirmed by location, schedule, access and available resources before booking.
THE WORK
Start with what
needs to happen.
One assignment or a larger rollout. We agree the responsibilities, timing and acceptance checks before work begins.
What you receive
- An agreed scope and quote before work begins
- Configuration notes and practical acceptance checks
- A clear handover with next steps
FROM REQUEST TO HANDOVER
Tell us the need
Share the task, device count, site location and preferred timing.
Agree the plan
We confirm fit, delivery resources, scope, price and prerequisites.
Complete the work
We carry out the approved work and validate the agreed outcome.
Receive the handover
You receive records, test results, exceptions and next actions.
BEFORE YOU BOOK
A few useful answers.
Is our job too small?
A single switch, router, workstation or office connectivity issue can be a project. Send the task and location; we confirm fit, availability and pricing before booking.
Can we use RelayWest for a one-off project?
Yes. A single task, a project scope or recurring engineering capacity can be agreed. A recurring retainer is not required for a one-off assignment.
How are pricing and onsite availability confirmed?
We review the location, equipment, required skills, access, travel and timing before quoting. Hardware, licensing, materials, permits and specialist trades are included only when expressly listed in the agreed scope. No response time or engineer booking is confirmed by submitting a request.
LET’S SCOPE THE WORK
Your project.
Our next conversation.
Tell us what you need, from a small fix to a complete deployment. You don’t need to have every technical detail ready to start.
MSP or technology vendor? Explore white-label partner support.
Request small business support.
The service is selected for you. Add your location and scope.