Network & wireless
Switching, routing, WAN and branch infrastructure. Escalation analysis, change planning, configuration and validation.
WHITE-LABEL ENGINEERING FOR MSPs & INTEGRATORS
Senior engineering.
For the work
waiting on you.
When your bench is full, bring RelayWest into the delivery team. Network and infrastructure engineering for one escalation, one project phase, or recurring capacity.
B2B services onlyMulti-vendor infrastructureWashington-based · Nationwide delivery
01 / EXTRA CAPACITY, ON YOUR TERMS
You keep the customer.
We help move
the work forward.
A project landed faster than you can hire. A senior ticket has been sitting too long. A client needs work beyond your normal geography. RelayWest joins for the defined scope and follows your delivery process.
- Project overflow without permanent headcount
- Specialist support for technically demanding work
- Customer communications and introductions agreed up front
- Documentation your project lead can review and use
AD
Led by Aurelio Dioval
Enterprise networking, optical operations and infrastructure support.
02 / WHERE WE FIT
Bring the difficult ticket.
Or the delivery backlog.
Use one service or combine capabilities in an agreed work package. Share your make, model and environment so we can confirm fit.
Optical & transport
Link and alarm investigation, transport troubleshooting, evidence collection and coordination with vendor support.
ClearPass & access
Aruba ClearPass, identity integration, wired and wireless authentication, policy review and scoped NAC deployments.
Infrastructure & field
Servers, storage, cloud connectivity and Windows 365 Cloud PCs. Scheduled data-center work and smart-hands coordination.
03 / START WITH ONE ASSIGNMENT
Test the partnership.
On real work.
The Partner Engineering Pilot gives a new B2B partner a defined first engagement before a larger commitment. One infrastructure issue, assessment, approved change or technical work package.
Agree the scope first.
We confirm fit, availability, access and commercial terms before acceptance. The pilot is time-limited; resolution of every issue is not guaranteed. Findings and next actions are documented.
Outside the pilot
Hardware, licensing, materials, travel, field labor, permit or cabling work, and anything beyond the agreed scope. Additional work requires a separate agreement.
PARTNER ENGINEERING PILOT
$750USD / flat launch price
One agreed B2B work package.
Up to four remote engineering hours.
- Pre-work review and scope confirmation
- Remote execution or technical analysis
- Concise written technical handoff
- Partner-facing or white-label, as agreed
- No retainer or long-term commitment
Scheduling confirmed before acceptance.
04 / A DELIVERY PATH YOUR TEAM CAN FOLLOW
Scope it
Define the outcome, equipment, dependencies, acceptance checks and exclusions.
Agree it
Confirm the work order, access, change controls, timing and payment terms.
Deliver it
Work inside the agreed process with checkpoints and a clear escalation owner.
Hand it back
Document the work, results, exceptions and next actions for your team.
BEFORE WE START
A few practical
questions.
Can you work under our company name?
Yes, by agreement. We establish how RelayWest is introduced, who can contact the end customer, which systems to use and what reporting format you need before delivery starts.
What happens if four hours are not enough?
The pilot has an agreed scope and a limit of four remote engineering hours. We document progress, findings and next actions. Any additional work needs a separate written scope and approval; the pilot does not guarantee that every issue will be resolved.
Does the $750 pilot include an on-site visit?
No. The pilot is remote. Field labor, travel, hardware, licensing, materials and permit or cabling work are excluded. Request partner capacity for a separately scoped on-site engagement.
Can you cover a maintenance window or another state?
We support remote work and scheduled on-site engagements across the United States. Staffing, geography, travel and after-hours requirements are reviewed for each assignment. An inquiry does not reserve availability or create an emergency response commitment.
How do we start?
Send a short brief with the environment, desired outcome, location and target window. We review fit and prerequisites, then agree scope, scheduling, price and payment terms before any work begins. Keep credentials and confidential configurations out of the inquiry form.
HAVE WORK YOU NEED COVERED?
Send the scope.
Let’s find the fit.
Tell us what is waiting, what needs to happen and when. We’ll review fit, availability and the next commercial step before you commit to an engagement.
support@relaywest.com
Suite 1002 1136
Seattle, WA 98101
ADDRESS
1511 3rd AveSuite 1002 1136
Seattle, WA 98101
Business infrastructure engagements only. Remote and scheduled on-site work across the U.S.; scope, travel and availability are agreed per assignment.
Request partner engineering.
A short brief is enough to start the conversation.