Networking & wireless
CiscoJuniperAristaHPE ArubaExtreme NetworksUbiquitiMikroTik
YOUR MULTI-VENDOR INFRASTRUCTURE PARTNER
WASHINGTON-BASED / NATIONWIDE DELIVERYEvery layer.
Expertly delivered.
Nationwide services for multi-vendor networks, servers and storage. Windows 365 Cloud PCs and ClearPass deployments. Engineering that helps your team deliver more.
Nationwide U.S. field and remote support.Vendor-focused. White-label ready.
NetworksServersStorageCloud
YOUR DELIVERY. EXTENDED.
Technology vendorsSystems integratorsManaged service providersEnterprise IT teams
01 / THE FULL DELIVERY PICTURE
One partner.
Expertise across your stack.
From any network device to server and storage infrastructure, cloud desktops and access control. Explore how we support your complete environment.
Combine services into one agreed scope.
CAPABILITY 01 / 12
Your network. Across vendors. End to end.
Deploy, configure and troubleshoot network devices across manufacturers. From a single switch to a mixed-vendor estate, we work with your hardware, operating systems and architecture.
HOW WE HELP
- Multi-vendor switches, routers, firewalls and wireless devices
- LAN, WAN, VLAN, routing and network configuration
- Circuit turn-up, fault isolation and connectivity testing
- Hardware refreshes, firmware changes and migrations
YOUR HANDOVER
- Configuration and port-change records
- Connectivity validation and exception log
- As-built notes and operational handover
Site openings · Network refreshes · Circuit migrations
Discuss this service Scope first. Clear responsibilities. Documented results.View the full capability sheet
MULTI-VENDOR BY DESIGN.
BUILT AROUND YOUR ENVIRONMENT.
Support across manufacturers, operating systems and platforms. These are examples of the environments we can work with.
Servers & storage
Dell / Dell EMCHPELenovoSupermicroNetAppPure StorageSynology
Systems, virtualization & cloud
Windows ServerLinuxVMwareHyper-VWindows 365Microsoft AzureAWS
Security, identity & optical
ClearPassMicrosoft IntuneMicrosoft Entra IDFortinetPalo Alto NetworksCheck PointCienaInfineraADVANokia
Working with another manufacturer? Bring us the make, model and project scope. Coverage includes mixed-vendor environments; listed brands are examples.
02 / BUILT TO WORK BEHIND YOUR BRAND
You own the
relationship.
We help you
deliver.
AD
Led by Aurelio Dioval
Enterprise networking, optical operations
and infrastructure support.
An extension of your delivery team, from the first work order to the last acceptance check.
RelayWest connects practical engineering with the discipline that vendor-led projects need: a clear brief, controlled changes, reliable communication and evidence of the outcome.
Your brand, represented.
Agree customer introductions, site protocols and communication rules before the assignment. Keep delivery aligned with your standards.
Connected to your workflow.
Work alongside your project manager, remote engineers and vendor support. Establish escalation owners and decision points up front.
Work you can close out.
Receive the records, test results and remaining actions your team needs to review delivery and complete its work order.
03 / A FLEXIBLE WAY TO ENGAGE
The right support.
The right commitment.
Start with one assignment or discuss a broader delivery role. The scope and commercial terms come first.
ONE DEFINED NEED01
A specialist assignment
Bring in support for a site visit, hardware replacement, troubleshooting session or maintenance window.
- Agreed task and site requirements
- Confirmed availability and rate
- Completion notes and test results
A DEFINED OUTCOME02
A complete project scope
Build a delivery plan for a network refresh, branch opening, migration or coordinated infrastructure change.
- Scope, dependencies and milestones
- Agreed deliverables and acceptance tests
- Change control and handover
RECURRING CAPACITY03
An extension of your team
Discuss scheduled engineering blocks for a project backlog, repeat site work or ongoing operational support.
- Named workstream and responsibilities
- Agreed cadence and availability
- Recurring review and delivery records
Availability, travel, rates and any after-hours requirements are agreed before work is scheduled.
04 / WHAT THE WORK CAN LOOK LIKE
Real-world assignments.
A clear path to done.
Illustrative project scopes showing how our services fit together. Each engagement is tailored to your environment.
NETWORK + FIELD
The branch refresh.
A vendor needs an engineer on site while its remote team manages a switch, firewall and access point refresh.
- Check inventory, site access and the approved configuration.
- Replace the agreed equipment within the change window.
- Validate uplinks, client access and critical connections.
- Return port records, test results and a site punch list.
THE HANDOVERA documented site handover your project lead can review.
Scope a similar projectOPTICAL + DATA CENTER
The optical escalation.
A transport team needs local evidence to isolate a link issue and execute an approved component change.
- Confirm the affected link, alarms and escalation owner.
- Verify ports, patching and available optical readings.
- Coordinate approved component work with remote engineering.
- Capture post-work observations and remaining actions.
THE HANDOVERA clear evidence trail from investigation through closeout.
Scope a similar projectCLOUD + SECURITY
The hybrid cutover.
An integrator needs support coordinating a network change between a customer site and its cloud environment.
- Review the connection path, dependencies and rollback plan.
- Coordinate the approved routing, VPN or firewall change.
- Test agreed access paths with the customer’s platform team.
- Document results, exceptions and operational ownership.
THE HANDOVERA controlled change with explicit acceptance checks.
Scope a similar projectSERVERS + STORAGE
The infrastructure refresh.
A delivery team needs new servers and shared storage deployed into a mixed-vendor environment.
- Review hardware, operating systems, storage design and migration dependencies.
- Install and configure the agreed compute and storage components.
- Validate host connectivity, storage access and workload readiness.
- Record the configuration, migration results and remaining actions.
THE HANDOVERA documented compute and storage environment ready for your operations team.
Scope a similar projectWINDOWS 365 + ENDPOINTS
The Cloud PC rollout.
An IT provider needs Windows 365 Cloud PCs prepared for a pilot group before a wider user rollout.
- Confirm readiness, user groups, licensing and the chosen deployment model.
- Configure provisioning policies and agreed Intune settings.
- Pilot sign-in, applications and access to required resources.
- Prepare user onboarding guidance and the administrator handover.
THE HANDOVERA validated pilot and a repeatable plan for the next rollout wave.
Scope a similar projectCLEARPASS + NETWORK ACCESS
The access-control deployment.
A customer needs consistent authentication and access policies across wired and wireless network devices.
- Map identity sources, devices and required access policies.
- Deploy ClearPass and configure the agreed authentication and enforcement services.
- Pilot employee, guest and device scenarios on the target network.
- Document policies, exception handling and the operational handover.
THE HANDOVERTested access policies and a clear rollout plan across the agreed network.
Scope a similar project05 / DELIVERY WITHOUT THE GUESSWORK
From brief to handover.
Every step accounted for.
A straightforward process that keeps your technical team, project lead and customer aligned.
01
Define the outcome
Review the task, equipment, location, dependencies and acceptance criteria.
A clear scope02
Prepare the change
Agree access, availability, rates, runbooks, responsibilities and rollback steps.
An agreed plan03
Execute together
Carry out the approved work with checkpoints and coordination across your team.
Controlled delivery04
Validate & hand over
Complete the agreed tests, document exceptions and transfer remaining actions.
A reviewable resultThe work isn’t finished until the handover is clear.
Completion notes · Test evidence · Change records · Open items · Next owners
06 / NATIONWIDE REACH. CONNECTED DELIVERY.
Across the country.
Alongside your team.
Engineering and field services across all 50 U.S. states. From a single site visit to a coordinated rollout across multiple locations, RelayWest brings your infrastructure project into one delivery plan.
Nationwide field servicesOn-site assignments across the United States, including Alaska and Hawaii
Remote engineering across the U.S.Deployment, troubleshooting and coordination with your technical team
Washington-based, serving projects nationwide. On-site availability, travel arrangements, site access and scheduling are confirmed for each engagement.
Plan your nationwide project UNITED STATESNATIONWIDE COVERAGE
50STATESOne connected
One connected
delivery approach.
Field services and remote engineering.
Single-site assignments and multi-site projects.
PacificMountainSouthwestMidwestSoutheastNortheastAlaskaHawaii
WASHINGTON-BASED / NATIONWIDE DELIVERY
Do you provide nationwide service?
Yes. RelayWest supports projects across all 50 U.S. states, including Alaska and Hawaii. We coordinate on-site assignments and remote engineering for single-site and multi-site projects. Travel, site access, availability and scheduling are agreed for each engagement.
Are you limited to Cisco or a specific manufacturer?
No. We support network devices, servers and storage across manufacturers, including mixed-vendor environments. Share the make, model, operating system and work required. We build the scope around your infrastructure.
Do you work directly with vendors and service providers?
Yes. RelayWest is built to support technology vendors, systems integrators, managed service providers and IT delivery teams. We agree the scope with your project or engineering lead and fit the assignment into your existing workflow.
Can you deliver under our brand?
White-label delivery can be included in the engagement. We agree site introductions, customer communications, reporting formats and escalation paths before the work begins. Your customer relationship stays with your team.
Can you take on work across several service areas?
Yes. A project can combine networking, servers, virtualization, storage, optical, cloud connectivity, security, ClearPass, Windows 365, wireless and workplace services. The exact responsibilities, specialist requirements and dependencies are reviewed before a commitment is made.
How are projects and assignments priced?
Pricing reflects the scope, equipment, site, travel, timing and deliverables. Work can be quoted as a defined assignment, project scope or scheduled engineering block. Rates and commercial terms are agreed before work begins; additional work requires approval.
Do you support evenings, weekends or urgent requests?
Planned evening and weekend windows can be discussed. Urgent requests are assessed against availability and location. Response commitments, escalation coverage and any after-hours charges are agreed for the assignment.
What information should we send first?
Start with the service needed, site location, equipment, task, preferred dates and expected outcome. Include access requirements or an existing work order if appropriate, but keep passwords, access codes and confidential configurations out of the inquiry form.
What do we receive when the work is complete?
The agreed handover may include completion notes, asset or port records, permitted site photographs, test results, exceptions and next actions. We establish the evidence your delivery team needs during scoping.
LET’S BUILD YOUR NEXT DELIVERY
Bring us
the brief.
Let’s get
to work.
A new site. A complex cutover. An extra pair of capable hands. Tell us what needs to happen, and we’ll start with the scope.
WHAT HAPPENS NEXT
- 01Review the assignment and requirements
- 02Confirm fit, availability and approach
- 03Agree the scope and commercial terms
Tell us about your project.
A few details give us a useful place to start.